FAQs

What payment methods do you accept?

We currently accept payment methods through PayPal as well as Debit or Credit Cards.

When will I receive my order?

Orders will be received between 7-10 business days of being shipped. You will receive an email confirmation once your package has been shipped. This is subject to change.

Do you ship internationally?

Sweeter J offers a wide range of shipping offers at checkout. We do ship worldwide; however, shipping fees and duration need to be taken into consideration. 


Canada: 3-5 business days 

USA: 5-7 business days 

Internationally: 7-10 business days. 

When will my order be shipped?

Orders will take around 5 days to be shipped. You will receive an email confirmation once your package has been shipped. This is subject to change.

How do I return an item?

Unfortunately, our products do not have any return policies. Payments are final. However, if you have received an item that is damaged, we can refund the price of the item; however, not the shipping cost. For more information on how to get a refund please do contact us on our email above.